on 25-11-2022 13:31
hi,
for the last 24 hours i have had a very low almost non existent upload speed, my download speed is fine no problems there.
i wondered if i could get some help, i have called up support to be told to wait 48 hours...
i will post hub details below:
on 25-11-2022 13:33
on 25-11-2022 13:35
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 291000000 | 0 | 40 | 256 qam | 20 |
2 | 139000000 | 2 | 40 | 256 qam | 1 |
3 | 147000000 | 1.9 | 40 | 256 qam | 2 |
4 | 155000000 | 1.9 | 40 | 256 qam | 3 |
5 | 163000000 | 1.5 | 40 | 256 qam | 4 |
6 | 171000000 | 1.7 | 40 | 256 qam | 5 |
7 | 179000000 | 1.7 | 40 | 256 qam | 6 |
8 | 187000000 | 1.7 | 40 | 256 qam | 7 |
9 | 195000000 | 1.5 | 40 | 256 qam | 8 |
10 | 203000000 | 1.2 | 40 | 256 qam | 9 |
11 | 211000000 | 1 | 40 | 256 qam | 10 |
12 | 219000000 | 1 | 40 | 256 qam | 11 |
13 | 227000000 | 1 | 40 | 256 qam | 12 |
14 | 235000000 | 0.9 | 40 | 256 qam | 13 |
15 | 243000000 | 0.7 | 40 | 256 qam | 14 |
16 | 251000000 | 0.7 | 40 | 256 qam | 15 |
17 | 259000000 | 0.5 | 40 | 256 qam | 16 |
18 | 267000000 | 0.2 | 40 | 256 qam | 17 |
19 | 275000000 | 0 | 40 | 256 qam | 18 |
20 | 283000000 | 0 | 40 | 256 qam | 19 |
21 | 299000000 | 0.4 | 40 | 256 qam | 21 |
22 | 307000000 | 0.2 | 40 | 256 qam | 22 |
23 | 315000000 | 0.2 | 40 | 256 qam | 23 |
24 | 323000000 | 0 | 40 | 256 qam | 24 |
on 25-11-2022 13:37
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.3 | 14 | 0 |
2 | Locked | 40.9 | 0 | 0 |
3 | Locked | 40.9 | 5 | 0 |
4 | Locked | 40.9 | 5 | 0 |
5 | Locked | 40.9 | 5 | 0 |
6 | Locked | 40.3 | 4 | 0 |
7 | Locked | 40.3 | 6 | 0 |
8 | Locked | 40.3 | 5 | 0 |
9 | Locked | 40.9 | 5 | 0 |
10 | Locked | 40.9 | 5 | 0 |
11 | Locked | 40.9 | 5 | 0 |
12 | Locked | 40.9 | 5 | 0 |
13 | Locked | 40.3 | 4 | 0 |
14 | Locked | 40.9 | 6 | 0 |
15 | Locked | 40.9 | 5 | 0 |
16 | Locked | 40.9 | 5 | 0 |
17 | Locked | 40.9 | 5 | 0 |
18 | Locked | 40.9 | 6 | 0 |
19 | Locked | 40.3 | 5 | 0 |
20 | Locked | 40.9 | 6 | 0 |
21 | Locked | 40.9 | 7 | 0 |
22 | Locked | 40.9 | 5 | 0 |
23 | Locked | 40.9 | 6 | 0 |
24 | Locked | 40.3 | 6 | 0 |
on 25-11-2022 13:37
1 | 46200000 | 36.5 | 5120 | 32 qam | 11 |
2 | 23600000 | 36.5 | 5120 | 32 qam | 14 |
3 | 32600000 | 40 | 5120 | 32 qam | 13 |
4 | 39400000 | 39 | 5120 | 32 qam | 12 |
1 | ATDMA | 0 | 0 | 3 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 13 | 0 |
4 | ATDMA | 0 | 0 | 6 | 0 |
on 25-11-2022 13:39
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | ,.iyewrkldJKDHSUBsgvca69834nc |
SFID | 10688 |
Max Traffic Rate | 402500089 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
SFID | 10687 |
Max Traffic Rate | 38500089 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 42600 |
Scheduling Type | BestEffort |
on 25-11-2022 13:41
Time Priority Description
25/11/2022 13:27:4 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 13:11:46 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 13:10:37 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 10:54:15 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 10:54:15 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 09:01:19 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 08:56:58 | Warning! | Auth Reject - No Information;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 08:56:54 | notice | Received REG-RSP while in REG-HOLD1 state;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/01/1970 00:01:57 | Warning! | ToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 07:51:1 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/01/1970 00:02:8 | Warning! | ToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 07:35:36 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/01/1970 00:01:57 | Warning! | ToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 07:25:32 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 07:21:51 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 07:17:33 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 07:16:22 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 07:15:59 | Warning! | LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 07:12:48 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/11/2022 06:59:34 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
on 26-11-2022 09:05
still no change at my end 2 days now 😕
26-11-2022 11:19 - edited 26-11-2022 11:25
looking for a little help here, my kids are unable to do any online gaming video calling etc - fortunately its the weekend now my wife and i don't have to work but on monday things are going to get messy!
on 28-11-2022 08:39