Stats all good. Lets see the BQM.
Its may be a wifi only issue. Is the wifi ok if you are sat on top of the Hub and it deteriorates as you move away
And are the issues only evident on wifi connections - or do you see them at the same times on devices connected on ethernet cables? If you don't know, can you check on a computer/laptop connected on a Cat5e/6/7 cable to help diagnose whether it is just a wifi issue or it could be network connection related?
Also what are the various Hub lights showing/doing when this happens?
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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.