on 05-02-2023 09:15
This is a daily occurrence at 4.30/5pm every. single. night.
Had 2 technicians out and no one can tell me why my upload goes from 40mbps to 4mbps
on 05-02-2023 21:55
on 06-02-2023 17:47
Thanks for posting and welcome back to the community
I am sorry for the broadband issues.
You are affected by an SNR issue (signal to noise ratio). F010437985 fault number and the estimated fix date is the 10th February.
I hope it's fixed sooner for you, monitor the connection after the above date and report back if any issue. We'll be more than happy to help.
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