OK, this morning (21/01/2022) I have allegedly negotiated a speed upgrade from the basic 100Mbps to 200Mbps.
Testing the speed this afternoon (21/01/2022) using various sites, I am seeing 20Mbps upload, which is to be expected with the revised package, but our download speed is still showing at below 100Mbps ( 75 - 81)
A reset of the Hub3 has made no difference, the device used to speedcheck is directly cabled to the hub.
Why, when a check of the package in our Virgin Media account shows an instant increase in charge, has the download speed not been similarly upgraded with such enthusiasm?!?!
Thoughts VM please.
Broadband / Phone