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Message 1 of 11
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speed issue

hi guys hoping someone can help i have 2 laptops identical to each other i am getting average speed on one laptop and really slow on the other even if i go back to my old laptops once again there the same laptop i get good speed on one of them but not the other  is there any way to sort it were they both receive a good speed thanks 

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Alessandro Volta
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Message 2 of 11
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Re: speed issue

What speeds do they get wired direct to the hub?


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Message 3 of 11
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Re: speed issue

hi gary i cant wire the hub as my laptop dont have Ethernet ports like i say its really strange how 1 laptop get great speed and the other gets really slow speed when they are the same laptop
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Alessandro Volta
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Message 4 of 11
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Re: speed issue

Wireless is a tricky thing to manage.

Have you split the WiFi bands into separate 2.4Ghz and 5Ghz bands?


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Message 5 of 11
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Re: speed issue

Hi Gary i did try that and the speed was good but everyday it kicked me off the internet and would not connect back to the 5g only the 2.4 and i had to rested my router to get re connected so kept it on the duel connection as that works just really slow 

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Alessandro Volta
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Message 6 of 11
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Re: speed issue

Have you disabled “smart” WiFi?


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Message 7 of 11
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Re: speed issue

no what is that never heard of that
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Alessandro Volta
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Message 8 of 11
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Re: speed issue

Are you on a Hub3?


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Message 9 of 11
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Re: speed issue

ye its a brand new hub i think i have found my problem my laptop is conneting to 2.4g were the other is connecting to 5g but i dont no how to get mine to connect to the 5g automaticly
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Alessandro Volta
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Message 10 of 11
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Re: speed issue

Disable smart WiFi in the hubs admin page.

Also if you split the WiFi bands you can force it to connect to the 5Ghz broadcast. 


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