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slow speed

Paul1956
On our wavelength

My package is M350 and I am only getting 40mbps download speed, the upload seems fine at 35mbps please advise

regards

Paul

2 REPLIES 2

Client62
Legend

40mbps, if that is over Wi-Fi that is normal for a device connected via the 2.4Ghz Wi-Fi band.

Speed test the service to a Router mode Hub(3/4/5) + your device with the link below.
https://www.samknows.com/realspeed/

Once the test begins click on: Run full test to see all the stats.

The speed at the Hub should reflect your subscription.


Daniel_Et
Forum Team
Forum Team

Hi @Paul1956, thank you for your post.

Have you tried following the excellent advice provided by @Client62? If so, is the speed at the Hub reflecting your subscription?

Advice on how to fix slow internet speeds can be found here

Please pop back to us at your earliest convenience.

Regards,

Daniel