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slow speed

My Virgin media speeds are erratic they often fall well below the advertised standards; especially the upload speed which atm is only doing 2Mb up. My basic 4g phone can upload quicker than the cabled connection. I'm wondering now how long it will be before virgin media looses out to 5g based routers. I see you can get an unlimited data 5g simm for less than the monthly  price of VM100. If VM want to compete with wireless technologies in the future on their cabled internet, they are going to have to do something about there speeds, reliability. I also notice on speed test net that the uk is 47th in terms of download speeds. Are we being ripped off somewhere?

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