Virgin Media Community

[lanajerry]

i am paying for m200 fiber and i connect my internwt via ethernet cable and get only 9mbps and when downloading i get only close to 1mbps and i tried to reset the hub hard reset it even my pc and still get the same results even though virgin guarantied to get at least 107mbps which i never seen yet  any recommendation

[Danny08]

Hello,

Please could have what modem/router using? HUB2 / HUB3 /HUB4

[conman33158]

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@lanajerry wrote:

i am paying for m200 fiber and i connect my internwt via ethernet cable and get only 9mbps and when downloading i get only close to 1mbps and i tried to reset the hub hard reset it even my pc and still get the same results even though virgin guarantied to get at least 107mbps which i never seen yet  any recommendation

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What speed do you get on https://speedtest.samknows.com/ with direct wired connection from PC/Laptop to router using a Cat 5e cable or better with a 1Gbps capable Ethernet network card?

1. Make sure the cable is Cat 5e or better
2. Make sure your PC/laptop has a 1Gbps or better network card
3. Make sure Hub is NOT in modem mode
4. Disconnect all other Ethernet cables when running the test