Hi, I am a new customer and installed yesterday. The speed is currently around 40 mbps in the living room and 20 upatairs. I Should have around 100mbps and when i have restarted my router I have had that speed for a short while then it drops again. I am due to be working from home and with this signal i will struggle!
Please PM me with your account number and I can take a look at this for you.
I am a Virgin Field Technician. All and any advice given is based on my experience in the field or my personal experiences with my own set up at home. If my answer was helpful to you please mark as helpful or consider leaving the post some kudos.
Here to help! I'm a technician helping out whilst working from home. Find out more