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slow broadband speeds

Since moving to 350 bps I have experienced nothing but intermittent wifi speeds. I can range from 360 bps to as low as 1.15, yes 1.15. This is everyday. Been trying to get support but give up after 1 hour a day on the phone. Then I find for some unknown reason I am down as a secondary account holder. I am the only user. Will someone answer the phone so I can talk to a human voice

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Alessandro Volta
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Re: slow broadband speeds

Do you get fluctuating speeds with a direct connection using a Cat 5E/6 cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

IP provided Hubs are renowned for their poor Wi-Fi, and at the best of times Wi-Fi is a fickle beast that can be affected by numerous things such as distance from the Hub,  building construction, other electronic devices, neighbouring Wi-Fi, basically all sorts.

VM supply to the Hub, after the Hub it is up to you.

Many on here, myself included advocate the use of a third party Gigabit capable Wi-Fi router or Mesh system.

BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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