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slow bb and erratic wifi

i have been getting slows speeds from my connection and its going down to as little as 1.59mbps from 203 mbps i usually get,i have the hub 3 ,have put into modem mode only and are getting the speeds,also although it might not be related but i have been getting disconnections on wifi for a while now if any more than 5 are on wifi.any help appreciated

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Re: slow bb and erratic wifi

Firstly, in modem mode the Wi-Fi will not work unless you are using a third party piece of kit.

Can you carry out a couple of speed tests at speedtest.net using a direct connection using a Cat 5E/6 cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook and no other items connected.

Then post the results on here.

 

***********************************************************************************************************************************

Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Re: slow bb and erratic wifi

the wifi has been a pain for a while but since i dont use it much i dont bother reporting it,but grandkids etc are nipping my brain about it now,but that may be a separate issue just now,i only had laptop on when testing.how do i put the result up here

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Re: slow bb and erratic wifi

Carry out the online speed test and when the graph appears you will see a chain icon to the top left next to Share, click that to get a link and paste it on here.

[URL=https://www.speedtest.net/result/9158780129][IMG]https://www.speedtest.net/result/9158780129.png[/IM...]

***********************************************************************************************************************************

Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Re: slow bb and erratic wifi

speed.PNG

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Re: slow bb and erratic wifi

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Re: slow bb and erratic wifi

Set up a Broadband Quality Monitor (BQM) at thinkbroadband.com - this will give you an insight into what is happening with the signal at the Hub, it will take a few hours to get any kind of trend showing.

Post a link to your BQM on here.

Instructions for posting BQM Link

Under your BQM graph are two links in red.

Click the lower link (Share Live Graph) then click generate.

Copy the text in the Direct Link box, beware, there may be more text than you can see.

On here click the Link icon (2 links chain)

 In the URL box paste the link you copied and then click OK

Then

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter.  When the page appears DO NOT LOG IN but click ‘Check Router Status’. Copy and paste the contents of each tab onto here, a Guru will be along soon to decipher the info.

***********************************************************************************************************************************

Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Re: slow bb and erratic wifi

have set that up now ,will report back later

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Re: slow bb and erratic wifi

bqm test 

Cable Modem StatusItem Status Comments

Acquired Downstream Channel (Hz)
483000000
Locked
Ranged Upstream Channel (Hz)
46200000
Locked
Provisioning State
Online

 

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1483000000137256 qam30
2187000000-0.225256 qam7
3203000000-0.725256 qam9
4211000000-0.227256 qam10
5227000000-0.227256 qam12
6235000000-0.231256 qam13
7243000000-0.234256 qam14
8251000000034256 qam15
9259000000034256 qam16
10267000000034256 qam17
11275000000034256 qam18
12283000000033256 qam19
132910000000.232256 qam20
142990000000.532256 qam21
153070000000.232256 qam22
163150000000.533256 qam23
173230000000.735256 qam24
184430000000.535256 qam25
194510000000.735256 qam26
204590000000.937256 qam27
21467000000137256 qam28
22475000000137256 qam29



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked37.6195825
2Locked25.3624534282428503556
3Locked25.5245224058218825938
4Locked27.144088047647016291
5Locked27.642174574441802436
6Locked31.624179032663
7Locked34.4717204372
8Locked34.9104799225
9Locked34.97714831
10Locked34.418617674
11Locked34.31104025105
12Locked33.9789504869
13Locked32.534577677110
14Locked32.56337676115
15Locked32.58056084392
16Locked33.83992055429
17Locked35.5441066281
18Locked35.56710936
19Locked35.72122866
20Locked37.3245845
21Locked37.6158838
22Locked37.6147329

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1462000004.25512064 qam3
2394000004.35512064 qam4
3537000004.25512064 qam2
4326000004.4512064 qam5

 



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Re: slow bb and erratic wifi

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

General Configuration

Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
V0dea97109ea7aa00.cm



Primary Downstream Service Flow

SFID451500
Max Traffic Rate230000061
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

SFID451499
Max Traffic Rate22000061
Max Traffic Burst42600
Min Traffic Rate0
Max Concatenated Burst42600
Scheduling TypeBestEffort

 

Network Log

Time Priority Description

21/03/2020 14:50:26Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:50:25Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:49:59Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:49:59Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:49:48Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:49:46Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:49:36Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:49:34Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:49:25Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:49:24Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:49:12Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:49:12Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:48:53Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:48:52Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:48:21Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:48:20Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:47:52Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:47:52Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:47:26Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/03/2020 14:47:25Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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