If you want any hep in diagnosing the issues and suggestions to find the fix - post up more details.
EDIT: I see you did in another post - thats why you should stick with one thread per "issue" - its confusing!
If you just want out and have received the price hike email or letter - then you have 30 days from that to exit your current contract for free
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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.