I've been having a problem with my virgin media internet speed since I moved to my new home and the VM engineer installed a new hub 3 router. I even upgraded the speed to 200Mb.
When I do an internet speed test, it's usually ok, some times the upload speed reaches the advertised 200Mb. But when I do a traceroute to 18.104.22.168 for example, I get around 70ms ping time to the local gateway (192.168.0.1) and more than 50% packet loss. I am using an Ethernet cable to connect to the router.
can someone help me with this please :
1- is this related to a problem with my new hub 3 or is it that VM internet is just slow in this area ?
2- would an upgrade to 1Gb speed with the new hub 4 help ?