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Message 1 of 23
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old speed

i installed my new hub4 gig1 modem today

still only getting under 350mbps

still on old speed-??????

how long does it take for gig1 speed to kick in on new modem???

Download 328.9 Mbps
Upload 52.7 Mbps
Latency 20.4 ms

 

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Alessandro Volta
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Message 2 of 23
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Re: old speed

Can you please

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

Hub 4 When the page appears LOG IN then click ‘Check Router Status’.

Copy and paste the contents of the Configuration tab onto here, if you get a yellow / straw box warning click the Post button again. .

Please do not use screen grabs.

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Message 3 of 23
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Re: old speed

Network access
true
Maximum Number of CPEs
1
Baseline Privacy
true
DOCSIS Mode
3.1
Config file
a69834ncxv9873254k;fg87ds



Primary Downstream Service Flow

SFID
9846
Max Traffic Rate
1200000450
Max Traffic Burst
42600
Min Traffic Rate
0



Primary Upstream Service Flow

SFID
9845
Max Traffic Rate
55000270
Max Traffic Burst
42600
Min Traffic Rate
0
Max Concatenated Burst
16320
Scheduling Type
bestEffort
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Alessandro Volta
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Message 4 of 23
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Re: old speed

That is showing that the Hub is configured for 1 Gig.

What speed do you get at >> Sam Knows Real Speed << with a direct connection using a Cat 5E/6 cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Message 5 of 23
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Re: old speed

Download 223.9 Mbps
Upload 54.2 Mbps
Latency 19.9 ms
 
thats wifi on a macbook pro-no lan port on this mac-only wifi
thats slow by any means
was faster on m350 modem
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Alessandro Volta
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Message 6 of 23
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Re: old speed

I will try again ...

What speed do you get at >> Sam Knows Real Speed << with a direct connection using a Cat 5E/6 cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Message 7 of 23
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Re: old speed

i do not have a ethernet connection on my macbook

my macbook pro is wifi only

i will buy a usbc adapter and check this

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Message 8 of 23
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Re: old speed

i am going to argos to collect a adapter

will report back later

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Message 9 of 23
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Re: old speed

Download
92.5 Mbps
Upload
51.4 Mbps
Latency
19.5 ms

 

that is website samknows in modem mode and correct equipment and cable

worse than wi fi

 

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Alessandro Volta
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Message 10 of 23
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Re: old speed

Is that the real speed test or the basic test ?

This is the recognised test for the 1 Gig service  >> Sam Knows Real Speed << 

 

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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