multiple errors

[piggo64]

Here are my logs .

would some one help me out, I have checked all connectors are tight, and all cables are cat6e or higher, still a large amount of noise on the line.

regards

Jeff

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 139000000 3.8 41 QAM 256 1
2 147000000 3.9 41 QAM 256 2
3 155000000 3.8 41 QAM 256 3
4 163000000 3.7 41 QAM 256 4
5 171000000 3.5 41 QAM 256 5
6 179000000 3.7 41 QAM 256 6
7 187000000 3.7 41 QAM 256 7
8 195000000 3.9 41 QAM 256 8
9 203000000 3.7 42 QAM 256 9
10 211000000 3.9 42 QAM 256 10
11 219000000 3.8 42 QAM 256 11
12 227000000 3.8 42 QAM 256 12
13 235000000 3.8 42 QAM 256 13
14 243000000 3.5 42 QAM 256 14
15 251000000 3.2 42 QAM 256 15
16 259000000 2.9 42 QAM 256 16
17 267000000 3.3 42 QAM 256 17
18 275000000 3.6 42 QAM 256 18
19 283000000 3.7 42 QAM 256 19
20 291000000 3.8 42 QAM 256 20
21 299000000 3.9 42 QAM 256 21
22 307000000 3.9 42 QAM 256 22
23 315000000 3.8 42 QAM 256 23
24 323000000 3.8 42 QAM 256 24
25 331000000 3.5 42 QAM 256 25
26 339000000 3.7 42 QAM 256 26
27 347000000 3.8 42 QAM 256 27
28 355000000 4 42 QAM 256 28
29 363000000 4.1 42 QAM 256 29
30 371000000 4 42 QAM 256 30
31 379000000 3.7 41 QAM 256 31
Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 41 2194 0
2 Locked 41 3198 10
3 Locked 41 1905 0
4 Locked 41 4292 46
5 Locked 41 2838 1647
6 Locked 41 1811 1049
7 Locked 41 1678 75
8 Locked 41 215 0
9 Locked 42 121 0
10 Locked 42 108 0
11 Locked 42 87 0
12 Locked 42 58 0
13 Locked 42 42 0
14 Locked 42 38 0
15 Locked 42 28 0
16 Locked 42 12 0
17 Locked 42 6 0
18 Locked 42 7 0
19 Locked 42 37 0
20 Locked 42 2 0
21 Locked 42 1 0
22 Locked 42 0 0
23 Locked 42 0 0
24 Locked 42 0 0
25 Locked 42 0 0
26 Locked 42 0 0
27 Locked 42 0 0
28 Locked 42 0 0
29 Locked 42 0 0
30 Locked 42 0 0
31 Locked 41 0 0

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
0 49600000 45 5120 QAM 64 1
1 43100000 44.3 5120 QAM 64 2
2 36600000 44.5 5120 QAM 64 3
3 30100000 44 5120 QAM 64 4
4 23600000 44 5120 QAM 64 5
Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
0 ATDMA 0 0 0 0
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0

Network Log

Time Priority Description
25-10-2022 08:05:32 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:05:32 notice US profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:05:29 notice REGISTRATION COMPLETE - Waiting for Operational status
25-10-2022 08:05:23 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:05:23 warning Dynamic Range Window violation
25-10-2022 08:05:23 warning REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:05:23 warning RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:05:23 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:05:23 warning Dynamic Range Window violation
25-10-2022 08:05:23 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:05:23 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:05:23 warning Dynamic Range Window violation
25-10-2022 08:05:23 warning Dynamic Range Window violation
25-10-2022 08:05:23 warning Dynamic Range Window violation
25-10-2022 08:05:23 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:05:23 warning Dynamic Range Window violation
25-10-2022 08:05:18 notice DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 3 4.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:05:14 notice TLV-11 - unrecognized OID;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:05:12 warning DHCP WARNING - Non-critical field invalid in response ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:05:10 notice Honoring MDD; IP provisioning mode = IPv4
25-10-2022 08:05:02 critical SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 08:04:45 critical Cable Modem Reboot due to power button reset
25-10-2022 07:48:36 critical 16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 07:48:36 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 07:48:36 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 07:48:36 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 07:48:36 critical 16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 07:48:34 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 07:48:34 critical 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 07:48:34 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 07:48:34 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
25-10-2022 07:48:34 critical 16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;

[Matthew_ML · Accepted solution]

Hey piggo64, thank you for reaching out and I am sorry you are having some connection issues.

I have taken a look at our side and I can't see any connection issues.

Your levels are looking okay I can see there was an SNR outage in the last few days, however this has now been resolved and you should see an improvement in the connection. Thanks