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JahmarieB
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m350 giving me 20-40mbps!!!

Ive got a m350 router and yet i experience speeds on 20-40mpbs max! this isn't to do with my area as I've had it checked by a virgin media engineer and I'm capable up too 500mbps yet for some reason I'm not getting what i pay for?! why is this!

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gary_dexter
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Alessandro Volta
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Message 2 of 21
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Re: m350 giving me 20-40mbps!!!

Via a wired or wireless connection and what device?


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JahmarieB
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Message 3 of 21
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Re: m350 giving me 20-40mbps!!!

via wireless and i tested this on speedtest from my phone 

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gary_dexter
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Alessandro Volta
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Message 4 of 21
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Re: m350 giving me 20-40mbps!!!

You need to test with a wired device that has a gigabit Enabled Ethernet port using a CAT5e or better cable 


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JahmarieB
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Message 5 of 21
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Re: m350 giving me 20-40mbps!!!

sorry, i don't have a clue aha, surely i should be able to get it through wireless, my mate has the same package and it running 217mbps

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gary_dexter
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Alessandro Volta
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Message 6 of 21
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Re: m350 giving me 20-40mbps!!!

No. Wireless is entirely dependent on a number of environmental factors. 


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JahmarieB
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Message 7 of 21
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Re: m350 giving me 20-40mbps!!!

ok, but regardless i should be getting more, its not worth the package if i only get 20-40 from 350

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jbrennand
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Message 8 of 21
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Re: m350 giving me 20-40mbps!!!

We are trying to establish whether there is a problem on your connection or just on the wifi. Easiest way to do that is for you to run speedtests on a computer/laptop connected directly to the Hub by Cat5e or better cable. Can you do that ?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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jhuk
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Message 9 of 21
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Re: m350 giving me 20-40mbps!!!

Like the other person (different thread) who was like a dog with a bone going on about price vs speed you must test it the way you have been asked to find out if any issues as VM will tell you to do the same or they will get an engineer to come out and do it for a £99 charge.

There is no way to tell if your neighbours/surrounding are messing with the WIFI signals until you test it wired and see results.

Right now since my upgrade (last week) I am getting 50-250Mb/s WIFI but 550+Mb/s Wired, I was fine on 350Mb/s Wired/WIFI 99% of the time in testing.

I am not sure what has changed from one day till next but I am getting the speed I pay for WIRED.

I have hit 550+Mb/s once on WIFI on PC, not yet on Nvidia shield or Mobile phone, will need use some apps to test surrounding networks as I bet many have now got Sky messing with the 5GHZ band but again it was fine one day then not after upgrade.

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legacy1
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Message 10 of 21
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Re: m350 giving me 20-40mbps!!!

Maybe VM should drop wireless in their next hub...

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