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loss of services

Hello  today all services off  broadband ,tv  and phone,service status says all ok now but still no landline  what is the customer service email address as cannot  use  150 to report fault  thanks 

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Re: loss of services

They dont do email.
Have you checked for “known network faults”?
As well as trying the “check service,” weblink (at the top of this forum board), there is also a Service Status number - 0800 561 0061 - which usually tells you of more local issues down to postcode level (that might even not yet be listed on the Service Status web page) - that may give you more info.
If nothing shows on there call it in and see what they say when they test your connection and if possible, get a fault reference number.

You can use 0345 454 1111 as this is just normal landline rates included in any minutes you have as part of your non-VM phone's package

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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