on 16-09-2022 10:26
is my downstream power to high out of no where it has just got high is there anyway to fix it .
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 203000000 | 6.9 | 40 | 256 qam | 9 |
2 | 139000000 | 6.8 | 40 | 256 qam | 1 |
3 | 147000000 | 6.8 | 40 | 256 qam | 2 |
4 | 155000000 | 6.9 | 40 | 256 qam | 3 |
5 | 163000000 | 6.6 | 40 | 256 qam | 4 |
6 | 171000000 | 6.8 | 40 | 256 qam | 5 |
7 | 179000000 | 7 | 40 | 256 qam | 6 |
8 | 187000000 | 7 | 40 | 256 qam | 7 |
9 | 195000000 | 7.1 | 40 | 256 qam | 8 |
10 | 211000000 | 7 | 40 | 256 qam | 10 |
11 | 219000000 | 7 | 40 | 256 qam | 11 |
12 | 227000000 | 7 | 40 | 256 qam | 12 |
13 | 235000000 | 7 | 40 | 256 qam | 13 |
14 | 243000000 | 6.9 | 40 | 256 qam | 14 |
15 | 251000000 | 6.8 | 40 | 256 qam | 15 |
16 | 259000000 | 7.1 | 40 | 256 qam | 16 |
17 | 267000000 | 6.9 | 40 | 256 qam | 17 |
18 | 275000000 | 6.9 | 40 | 256 qam | 18 |
19 | 283000000 | 6.8 | 40 | 256 qam | 19 |
20 | 291000000 | 7 | 40 | 256 qam | 20 |
21 | 299000000 | 7.1 | 40 | 256 qam | 21 |
22 | 307000000 | 7 | 40 | 256 qam | 22 |
23 | 315000000 | 7.8 | 40 | 256 qam | 23 |
24 | 323000000 | 7.9 | 40 | 256 qam | 24 |
on 16-09-2022 14:47
on 16-09-2022 14:52
DS power range is -6 to +10, so you are okay. The jump could have been a VM technician moving cables to different taps in the street cabinet.
US power range is roughly 34 to 51 and should be at 64 QAM.
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on 18-09-2022 16:01
Hi joeb0506, thanks for posting and welcome back to our community.
As your fellow community members have already advised, your downstream power levels are normal. Does the fact that you've raised this as a concern, mean that you've noticed a decline in your service? If so, have you checked for any issues in your area, here? It will also enable you to login to your account and book an engineer if required. You can also find some handy tips here.
Regards
Lee_R