Modulation Type 16QAM QPSK 16QAM 64QAM 64QAM 16QAM Differential Encoding OFF OFF OFF OFF OFF OFF Preamble Length 56 640 384 104 104 104 Preamble Value Offset 652 0 0 716 716 716 FEC Error Correction (T) 0 5 5 10 16 5 FEC Codeword Information Bytes (K) 16 34 34 81 223 86 Maximum Burst Size 0 0 0 3 255 255 Guard Time Size 8 48 48 8 8 8 Last Codeword Length Fixed Fixed Fixed Shortened Shortened Shortened Scrambler On/Off ON ON ON ON ON ON
Can you set up a Broadband Quality Monitor (BQM) at thinkbroadband.com - this will give you an insight into what is happening with the signal at the other side of the Hub, it will take a few hours to get any kind of trend showing although you should post the link straight away.
Post a 'Live Link' to your BQM on here.
Instructions for posting BQM Link
Under your BQM graph are two links in red.
Click the lower link (Share Live Graph) then click generate.
Copy the text in the Direct Link box, beware, there may be more text than you can see.
On here click the Link icon (2 links chain to the left of the camera icon)
In the URL box paste the link you copied and in the ‘text to display’ box write My BQM then click OK - you can post the link straight away.