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steve7871
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im on 500 mb and only getting 100

i have been phoning for 2 days now no answer really annoying you cant even e mail ware are all the staff having tea and crumpets and ignoring the phones and still getting paid for it bet they contact you if you dont pay on time

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MikeRobbo
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Alessandro Volta
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Re: im on 500 mb and only getting 100

Which Hub do you have ?

 

What speeds do you get at >> speedtest.net << with a direct connection using a Cat 5E or better cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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jbrennand
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Re: im on 500 mb and only getting 100

And what device are you testing it on and is it by wifi or ethernet cable connection ?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Anonymous
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Re: im on 500 mb and only getting 100


@steve7871 wrote:

i have been phoning for 2 days now no answer really annoying you cant even e mail ware are all the staff having tea and crumpets and ignoring the phones and still getting paid for it bet they contact you if you dont pay on time


What a laughable statement!

They are busy, you aren't the only person with a query!

Not paying on time will hurt you more than VM, so good luck with that...

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