hub 5 very slow

[alien_12]

I got my new hub 5 yesterday, installed it OK everything seemed to work except when I ran samknows with a wired connection to my pc I got download of 189Mbps, upload 106Mbps. Rebooted hub several times but no improvement.

[Client62]

What are the SamKnows up/down speed at the Hub ?

Is the PC directly connected to the Hub via a network cable ( i.e. not using a Powerline extender and not cabled to a WiFi Pod / WiFi Extender ) ?

[alien_12]

If I go into hub 5 settings / connected devices I see that my pc is connected to ethernet 4 at 1000 Mbps. So, can someone explain why samknows tells me different?

[alien_12]

Connected directly by cable, no extenders etc. Curiously, my phone has download speed of 600 Mbps. I got better speeds to my pc from my old hub3 

[legacy1]

Did you do a speed test before changing to the hub 5?

[alien_12]

Yes, I was getting 500Kbps

[alien_12]

Just to add, I had a 3db attenuator fitted years ago. I tried removing it and found little difference.

[Client62]

The Hub is showing the network connection speed, the Realspeed test is showing the speed that your PC is drawing data from the Hub.
Boot your PC into Safe Mode + Networking and re-run the Samknows Speed test - often there is a huge leap in performance pointing to the installed software or antivirus on the PC as the limiting factor.

[alien_12]

Thank you for the suggestion but I'm still getting the same result.

[newapollo]

Hi @alien_12 

Try the other samknows speed tester which shows the actual  speed to your hub and the actual speed to your device. https://samknows.com/realspeed/ 

I also use the speedtest (ookla ) app on windows 11 which doesn't use a browser and gives a truer figure.

Screenshot from mine below