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how to order wifi pods

rich700r
Joining in

on ‎03-12-2023 21:07

hi I've recently had virgin installed and the WiFi is none existent I'm my lads room I've looked but can seem to order the pods can anyone share any light on this thanks 

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

on ‎04-12-2023 13:25

Read this pinned thread Solved: How do I order the Wi-Fi pods? - Virgin Media Community - 5123613

The official route is to use the VM Connect app to scan the property and depending on the results, order one Pod initially.  

However if you can't get that to work, just wait here a couple of days for a VM Mod to pick this up and discuss.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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John_GS
Forum Team
Forum Team

on ‎06-12-2023 15:54

Hi @rich700r 

Thanks for posting, welcome to both Virgin Media and the community.

Sorry to hear of any WiFi issues.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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