hi all iam new to virgin, i just got gig1 broadband installed today, problem is my downloads speeds are below 400, i was told when i purchased this my minimum speed would be 580, i have used speedtest.net and samknows speed test, i have got an asus router ac2900 could i use this with hub in modem mode, or is there something else that i could try, cheers
ok that tells us that 1Gbps is being provided to the hub, so the issue is not with the actual virgin connection. have you tried a different ethernet cable? (it being a 2.5Gbps is not relevant as the max you'll get out of the hub is around 940Mbps anyway).
if you are using windows 10, it's possible that windows has throttled the connection - there are instructions floating about here to check for that.