Hello VM,
I seem to have an intermittent connection with Several T3 timeouts on the upstream and several loss of synchronisation.
I have had a technician come out to me and he checks the connection and says everything is fine and then leaves, I have attached my logs below , I draw your attention to the T3 Timeouts on all the upstream channels and the Loss of synchronisation errors.
is there something you can spot that is wrong with my connection?
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 330750000 | 3 | 40 | 256 qam | 25 |
2 | 258750000 | 0.7 | 38 | 256 qam | 16 |
3 | 266750000 | 1 | 38 | 256 qam | 17 |
4 | 274750000 | 1.2 | 38 | 256 qam | 18 |
5 | 282750000 | 1.5 | 40 | 256 qam | 19 |
6 | 290750000 | 1.7 | 40 | 256 qam | 20 |
7 | 298750000 | 2.2 | 38 | 256 qam | 21 |
8 | 306750000 | 2.5 | 40 | 256 qam | 22 |
9 | 314750000 | 2.9 | 40 | 256 qam | 23 |
10 | 322750000 | 2.9 | 40 | 256 qam | 24 |
11 | 370750000 | 2.5 | 40 | 256 qam | 26 |
12 | 378750000 | 2.2 | 38 | 256 qam | 27 |
13 | 386750000 | 2.4 | 40 | 256 qam | 28 |
14 | 394750000 | 2.2 | 40 | 256 qam | 29 |
15 | 402750000 | 2.2 | 38 | 256 qam | 30 |
16 | 410750000 | 2.4 | 40 | 256 qam | 31 |
17 | 418750000 | 2.4 | 40 | 256 qam | 32 |
18 | 426750000 | 2.5 | 40 | 256 qam | 33 |
19 | 434750000 | 2.4 | 40 | 256 qam | 34 |
20 | 442750000 | 2.7 | 40 | 256 qam | 35 |
21 | 450750000 | 2.5 | 40 | 256 qam | 36 |
22 | 458750000 | 2.4 | 38 | 256 qam | 37 |
23 | 466750000 | 2 | 38 | 256 qam | 38 |
24 | 474750000 | 2.2 | 40 | 256 qam | 39 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.3 | 1633274 | 294471 |
2 | Locked | 38.9 | 1112480 | 138705 |
3 | Locked | 38.9 | 1105441 | 130848 |
4 | Locked | 38.9 | 1087965 | 140650 |
5 | Locked | 40.3 | 944109 | 157146 |
6 | Locked | 40.3 | 888660 | 171002 |
7 | Locked | 38.9 | 1253367 | 181928 |
8 | Locked | 40.3 | 1139260 | 197086 |
9 | Locked | 40.3 | 1217235 | 208617 |
10 | Locked | 40.3 | 1498057 | 260462 |
11 | Locked | 40.3 | 1789508 | 985868 |
12 | Locked | 38.9 | 1813989 | 601719 |
13 | Locked | 40.3 | 1596206 | 372395 |
14 | Locked | 40.9 | 1444979 | 302974 |
15 | Locked | 38.9 | 1608130 | 269738 |
16 | Locked | 40.9 | 1710488 | 277878 |
17 | Locked | 40.3 | 1539177 | 240594 |
18 | Locked | 40.3 | 1581722 | 259581 |
19 | Locked | 40.3 | 1598259 | 265657 |
20 | Locked | 40.3 | 1342293 | 231499 |
21 | Locked | 40.3 | 1272033 | 212161 |
22 | Locked | 38.9 | 1195419 | 198883 |
23 | Locked | 38.9 | 1067034 | 176840 |
24 | Locked | 40.3 | 844975 | 163820 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 60300000 | 43 | 5120 | 64 qam | 1 |
2 | 39400000 | 40.5 | 5120 | 64 qam | 4 |
3 | 46200000 | 41.5 | 5120 | 64 qam | 3 |
4 | 53700000 | 43 | 5120 | 64 qam | 2 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 6 | 0 |
2 | ATDMA | 0 | 0 | 10 | 0 |
3 | ATDMA | 0 | 0 | 8 | 0 |
4 | ATDMA | 0 | 0 | 7 | 0 |