We're due for renewal soon, however over the last few days we've been suffering from really low speeds, sometimes getting above 8Mb/s, despite being on a 75Mb/s package, but so low at other times that I'm struggling to stream netflix when I'm home alone. My Seagate nas also disconnects after a few days, and requires me to swap to a different ethernet port on the back of the router. i've attached the last few days of my think broadband monitor, and my stats from the router.
Good spot by @MikeRobbo , although I suspect that the upstream power levels are even more of a problem as they're even worse. I have marked your post for a staff response so if you can wait for a day or so that'll mean you don't need to phone it in; Chances are that this may need a technician visit, forum staff can arrange that if it is needed. Your BQM might also be indicating an over-utilisation problem, but as the power levels are so far out I would avoid being too presumptive of that, and if VM take the opportunity to replace your antiquated Superhub 2 with a Hub 3 or 4, that may help a bit as well.
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Hi sciisfun, thanks for posting and welcome to our community.
I am sorry to hear you're having issues with your speed. I would like to take a closer look on your behalf. To enable me to do so, I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.