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Shooto
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Zero upload speed

After an outage of 12 hours on Tuesday my internet came back.

I am getting 600mb down but zero up.  Struggling to work from home now.

Rebooted/factory reset of router and same issue.  Can this be sorted in house or does it point to a fault upstream from me?  

Any help greatly appreciated!  

Been listening to James blunt on hold for a full hour now!

Cheers

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Anonymous
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Message 2 of 8
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Re: Zero upload speed

you need upload to be able to download. if you had zero upload you wouldn't be able to get 600 down
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Shooto
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Re: Zero upload speed

Thanks for that answer?

I guess I am getting between 0 and 0.05

Shooto_0-1608231053902.png

VM also just cut me off after the hour of music.

Any help appreciated.

 

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Anonymous
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Re: Zero upload speed

Not 0 then 🙂 sometimes i've been speed tests mis report the speed as 0.

I assume that was a wired speed.

Can you post the hub power levels
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Shooto
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Re: Zero upload speed

Yeah wired.

I'm off to Google how to get those details and will post.

I cant even use this forum on my wired connection.

Cheers

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Anonymous
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Re: Zero upload speed

http://192.168.0.1 and click Check router status
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Shooto
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Re: Zero upload speed

Sorry for the formatting.

Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 203000000 -2.2 37 256 qam 9
2 211000000 -2.2 37 256 qam 10
3 219000000 -2.5 37 256 qam 11
4 227000000 -2.5 37 256 qam 12
5 235000000 -2.7 37 256 qam 13
6 243000000 -3.5 37 256 qam 14
7 251000000 -3.7 37 256 qam 15
8 259000000 -3 37 256 qam 16
9 267000000 -2.5 37 256 qam 17
10 275000000 -2.4 37 256 qam 18
11 283000000 -2.4 38 256 qam 19
12 291000000 -2.2 37 256 qam 20
13 299000000 -1.9 37 256 qam 21
14 307000000 -1.9 38 256 qam 22
15 315000000 -1.7 38 256 qam 23
16 323000000 -1.7 38 256 qam 24
17 331000000 -1.7 38 256 qam 25
18 371000000 -2.7 38 256 qam 26
19 379000000 -2.5 38 256 qam 27
20 387000000 -2.5 38 256 qam 28
21 395000000 -2.5 38 256 qam 29
22 403000000 -2.5 38 256 qam 30
23 411000000 -2.7 38 256 qam 31
24 419000000 -2.7 38 256 qam 32


Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 37.6 5 0
2 Locked 37.6 6 0
3 Locked 37.3 3 0
4 Locked 37.6 4 0
5 Locked 37.6 5 0
6 Locked 37.3 0 0
7 Locked 37.3 7 0
8 Locked 37.6 5 0
9 Locked 37.6 4 0
10 Locked 37.6 6 0
11 Locked 38.6 6 0
12 Locked 37.6 5 0
13 Locked 37.6 5 0
14 Locked 38.6 16 0
15 Locked 38.6 21 0
16 Locked 38.9 5 0
17 Locked 38.6 0 0
18 Locked 38.6 0 0
19 Locked 38.6 6 0
20 Locked 38.6 6 0
21 Locked 38.6 5 0
22 Locked 38.6 5 0
23 Locked 38.6 0 0
24 Locked 38.6 4 0


Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 39400351 50 5120 16 qam 4
2 46199780 50.5 5120 16 qam 3
3 53700000 50.8 5120 16 qam 2
4 32599751 49.5 5120 16 qam 5


Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0

 

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Shooto
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Message 8 of 8
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Re: Zero upload speed

without changing anything today I now have 370 down and 37.4 up.

I think/hope they are still recovering from the outage on Tuesday and this will settle.

Regardless it doesn't appear to be my equipment, thanks for the responses.

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