Virgin Media Community

[TheScientist]

Hi all,

im trying to download a game onto my Xbox (which is wired) but I’m only getting speeds of 1mb, I pay for 200mb and when I run a speed test on my laptop it says 170mb (Which seems about right)

any ideas as to why my Xbox is running so slow!?

thanks in advance! 
kish 

[gary_dexter]

Xbox servers are running slow when downloading.

Use the speed test option on the Xbox settings and you’ll see you’re getting full speeds.

The Xbox download servers are having issues. 

[TheScientist]

Hi,

thanks for the answer! 

ive done a speed checker using the Xbox and all seems to be running great, 150+mb.

potentially it’s then Xbox servers throttling me? Is there anything I can do? 

kish

[gary_dexter]

So Xbox is getting a good connection speed.

Its the Xbox download servers.

You can try pausing a download/update for a few mins then resuming it and you might get load balanced onto another server.

Its not a “Virgin Issue” as other posters believe - I know people on BT, Vodafone, Zen, HyperOptic and they also have the same issue.