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Wired or Wireless?

Hi all

i was always under the impression that wired connections direct to the Hub 3 were the most reliable and most consistent for speed. I’ve recently upgraded to M500 and had to have an engineer attend as speeds were only half (260MB on average). He changed the WiFi settings on the hub and I was able to get a speedtest.net result of 498MB over WiFi stood about 6 ft from the hub. This speed drops dramatically as I moved away from the hub. He also did a direct connection to the hub from my pc with a cat 6 cable and could only achieve 260MB max. This was in router mode and in modem mode it was only 225MB. He couldn’t give an explanation as to why, however due the WiFi test giving 500MB he left saying there was nothing wrong with the service. 
surely I should achieve the same speeds via Ethernet or am I missing something? Incidentally, on the day of upgrade, the same pc connected to the hub via an unmanaged switch achieved 525MB! 
Any advice is appreciated!

sorry for the long post! 😬

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Alessandro Volta
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Message 2 of 24
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Re: Wired or Wireless?

Ethernet is always the better method of connection compared to Wi-Fi.

As for speeds from an unmanaged switch being better than direct to the Hub is a first.

What make model is the switch, I might get one to give me 750Mbs from my 500Mbs connection.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - 26_Aug_2020
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Message 3 of 24
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Re: Wired or Wireless?

something not right so 

log into hub3 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream

try a speed test in modem mode and if thats still low do the same again in safe mode with networking if its a windows pc

____________________

Tony
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Message 4 of 24
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Re: Wired or Wireless?

Hi Mike

Thanks for your reply. 
I’ve always known wired is better, however the engineer has shown that (in my case), WiFi is better. Don’t understand it really. 
 
The switch is a Netgear JGS516 16 port if you want to get one...lol. 
The 525MB was only on day of upgrade. 5 days later it dropped to the 260MB via the switch and same setup. 
What is strange is that when I was on M350 my speedtest results were always consistent at 360MB too, sometimes as high as 376MB! 
I just don’t get why I’m not achieving the same speed over cable as WiFi since upgrading? I’ve even done the tests in safe mode with the same results. 

Thanks

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Alessandro Volta
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Re: Wired or Wireless?

Lets start from scratch regarding the speeds, forget Wi-Fi for now until the WAN Speed is verified.

What speed do you get at >> speedtest.net << with a direct connection using a Cat 5E/6 cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - 26_Aug_2020
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Message 6 of 24
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Re: Wired or Wireless?

Take the switch out of the picture and test the speed when connected directly into the Hub - with it in modem mode. Test at speedtest.net (not the App) on two browsers and while connected to your nearest VM server.

If they are still low (I know you said you have tried this but not sure whether it was like the above) - do it again with the device booted into safe + networking mode to see if there is anything running on it that is slowing it down - lots of things do (I have a list from here of >20 that were found to do that ).


--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: Wired or Wireless?

Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 330750000 3 40 256 qam 25
2 258750000 1.5 38 256 qam 16
3 266750000 1.7 38 256 qam 17
4 274750000 1.7 38 256 qam 18
5 282750000 2 38 256 qam 19
6 290750000 2.2 38 256 qam 20
7 298750000 2.5 38 256 qam 21
8 306750000 2.4 40 256 qam 22
9 314750000 2.7 38 256 qam 23
10 322750000 2.9 38 256 qam 24
11 370750000 3.5 40 256 qam 26
12 378750000 3.5 38 256 qam 27
13 386750000 3.5 38 256 qam 28
14 394750000 3.4 40 256 qam 29
15 402750000 3.5 38 256 qam 30
16 410750000 3.7 38 256 qam 31
17 418750000 3.4 38 256 qam 32
18 426750000 3.2 38 256 qam 33
19 434750000 3 38 256 qam 34
20 442750000 2.9 38 256 qam 35
21 450750000 2.7 38 256 qam 36
22 458750000 2.7 38 256 qam 37
23 466750000 2.7 38 256 qam 38
24 474750000 2.7 38 256 qam 39


Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 40.9 25 0
2 Locked 38.9 33 0
3 Locked 38.9 23 0
4 Locked 38.9 32 0
5 Locked 38.9 32 0
6 Locked 38.9 28 0
7 Locked 38.6 32 0
8 Locked 40.3 26 0
9 Locked 38.9 38 0
10 Locked 38.9 36 0
11 Locked 40.3 15 0
12 Locked 38.9 20 0
13 Locked 38.9 16 0
14 Locked 40.3 30 0
15 Locked 38.9 26 0
16 Locked 38.9 34 0
17 Locked 38.9 29 0
18 Locked 38.9 28 0
19 Locked 38.9 15 0
20 Locked 38.9 23 0
21 Locked 38.9 26 0
22 Locked 38.6 27 0
23 Locked 38.9 16 0
24 Locked 38.9 13 0

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Message 8 of 24
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Re: Wired or Wireless?

Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 39400000 4.6 5120 64 qam 4
2 46200000 4.575 5120 64 qam 3
3 25800034 4.525 5120 64 qam 10
4 32600000 4.6 5120 64 qam 9


Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0

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Message 9 of 24
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Re: Wired or Wireless?

Hi

Router stats posted.

 

Speedtest in modem mode is 287 Down 32 up. In safe mode 292 Down 31 Up

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Message 10 of 24
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Re: Wired or Wireless?

Can you post the contents of the Configuration Tab please.

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - 26_Aug_2020
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