You haven't said why you want someone to look at this? What issues are you experiencing?
Meanwhile - your up qam's are all 16 - should be 64 (but that "might" be ok).
Can you do a pinhole reset of the Hub and see if they revert to 64.
Note that a pinhole reset on a Hub3/4 can be a bit problematic - so do it (again) EXACTLY this way (not as the VM website says!). Firstly, make sure the Hub's sticker/card with the two passwords on it is still there and legible or you will be stuffed ! If its not – DON’T DO IT ! With the Hub switched "on", disconnect any ethernet connections (leave the co-ax connected) and then push in the “reset pin” with the end of a paperclip/thin nail/SIM tray “tool” or similar (bigger items like ball point pen ends may not press it in far enough) until you feel it at the “stop point” and hold it there firmly for a "timed" minimum of 60 seconds do NOT manually restart the Hub at any time. Leave it 10' or so to stabilise and then your passwords/passphrase for both the Hub settings and the Wifi networks will revert to the two printed on the Hub sticker on its base/side/card. Make sure you use the wifi one for devices connecting to the wifi and the settings/admin one to access the Hub
See if that helps
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
The poor upstream modulation is accompanied by quite a few T3 timeouts. One of the downstream channels has uncorrectable (post-RS) errors breaking through. Depending on how fast those are cropping up that may be a problem. I suspect that a technician may be needed.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Welcome back to our Community Forums! Thank you for your post, and I'm sorry to hear that you're experiencing ongoing drop outs with your connection. This is definitely not the service we want our customers to experience.
I was able to locate your account and run some further checks for you. I cannot see any area issues that would be impacting your connection, nor any power level issues that could be causing this either.
In this case, I would advise you to complete a Pin-Hole Reset as @jbrennand suggested and set up a BQM chart to keep an eye on your drop outs. One the BQM is set up, please monitor your connection for 24 hours, so we can see how your connection is doing.