We started the lockdown reasonably well but it has quickly gone downhill. Over the last couple of days speed has gone down to 31mbs from 193mbs a few weeks ago. What’s more disruptive is that we keep experiencing multiple dropped/lost connections during the day and often every couple of minutes. I’ve rebooted the hub (multiple times) and reset the hub. Not sure what else I can do. I’ve checked and I can’t see any service areas faults but who knows? I am area 15 if that helps.
separately we’ve also been having an issue with 1 of our TV boxes where we are only getting a few channels and not guide service.
Are the issues just on wifi connected devices or do ethernet cable connected ones have identical problems?
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.