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ShazzaR30
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WiFi slow

on ‎17-07-2020 22:30

I have signed up to supper fast broadband but it’s always slow and I have to reset the hub at least once a day. 
why is this I pay good money for it but it never works can’t even run a speed test as not strong enough 

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carl_pearce
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Re: WiFi slow

‎17-07-2020 22:34 - edited ‎17-07-2020 22:39

Wifi speeds aren't guaranteed, only wired.

Have you got a device you can plug into the HUB, via ethernet, and test the speed?

Oh and just so we know that your internet connection is ok could you access your router using http://192.168.0.1/ . Don't log in, select the 'Check Router Status' option and paste your 'Downstream', 'Upstream', and 'Network Log' tabs?

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