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Kezwick78
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WiFi & broadband is really slow?

Our WiFi & broadband has been so slow since yesterday, we pay for the fastest broadband which should be 350 & at the minute it’s struggling to get above 2!!! 
I rang virgin yesterday & they asked me to reset the router which I did, I did that again last night as well, I’ve turned it on & off & even tried changing the signal channel, at the min I am having to connect both of the consoles in our house to hotspots on phones & they are using 4g data just so they can be used! Has anyone got any other help or advise please?

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gary_dexter
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Alessandro Volta
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Re: WiFi & broadband is really slow?

What speeds do you get wired direct to the hub?


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Anonymous
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Re: WiFi & broadband is really slow?

"we pay for the fastest broadband which should be 350"
You know Vm has a 500 and 1000 package now 🙂
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Kezwick78
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Re: WiFi & broadband is really slow?

I don’t really want to pay more for broadband when the one we have usually works fine for us, but it just isn’t at the minute? 

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Anonymous
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Re: WiFi & broadband is really slow?

No if you are not getting full speed an upgrade will never make it better. I was just pointing out you are not on the fastest jut in case you wasn't aware and though you had the max you could 🙂
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Kezwick78
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Re: WiFi & broadband is really slow?

Thank you 

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gary_dexter
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Alessandro Volta
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Message 7 of 7
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Re: WiFi & broadband is really slow?

So what speeds do you get wired direct to the hub?


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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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