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chrisdi12
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Message 1 of 11
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Wi-fi

Hi

i have just got 1gig broadband when checking speed I’m getting 500 - 600 meg and it drops to about 20 when moving away from router I’ve done all the steps virgin have asked????

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lotharmat
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Message 2 of 11
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Re: Wi-fi

How are you testing?

The Gb/s would need to be tested using a cat6 ethernet cable straight into the hub.

WiFi is never guaranteed as so many factors can affect it! - Most phones will only go up to 500-600 Mb/s



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Hub 3 - Modem Mode - TP-Link Archer C7

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chrisdi12
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Message 3 of 11
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Re: Wi-fi

Speed test using Speedtest app

On hub 4 

the wi-fi loss is more concerning 

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lotharmat
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Message 4 of 11
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Re: Wi-fi

Is the speedtest using a cable or wifi?



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Hub 3 - Modem Mode - TP-Link Archer C7

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chrisdi12
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Message 5 of 11
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Re: Wi-fi

Mobile phone app 

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lotharmat
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Message 6 of 11
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Re: Wi-fi

Try with a laptop with a cat6 ethernet cable straight into the hub - WiFi can be notoriously shocking for speed.



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Hub 3 - Modem Mode - TP-Link Archer C7

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Travis_M
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Message 7 of 11
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Re: Wi-fi

Hi @chrisdi12

 

Thanks for posting on our community forum!

 

Please keep us updated with how you get on with your wired speed test.

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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chrisdi12
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Message 8 of 11
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Re: Wi-fi

Sure 

they are sending me a Wi-Fi pod saying it should increase speed and signal ….

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Corey_C
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Message 9 of 11
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Re: Wi-fi

Thanks for your post and updates, chrisdi12,

 

Let us know how it goes with the WiFi Pod.

 

Cheers,

Corey C

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chrisdi12
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Message 10 of 11
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Re: Wi-fi

When I get it … yodal are a joke 

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