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Skot4th
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When can I get 1Gig?

I live in Stockport, an area that shows on the 1 Gig section of the website as being able to get 1 Gig, however whenever I check my area the fast speeds I can receive are 350Mbps.

Is there a better way to check what I can get and when it will be live?

Thanks

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campo7
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Re: When can I get 1Gig?

Hi

Happy to help 

PM me your postcode and I will check our system. 


Here to help! I'm a manager helping out whilst working from home. Find out more


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gary_dexter
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Alessandro Volta
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Message 3 of 7
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Re: When can I get 1Gig?

You’ll need to call up to order it 


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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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MorrisInc
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Re: When can I get 1Gig?

I know the M500 service is only available as part of the bigger TV package.  I was told yesterday , when re-newing contract that the 1Gig is also only available as part of a TV package.  That right?

Also was told the two broadband services above maybe able to be upgraded to later not part of a TV deal. - that true?

My current services are Anytime Phone and M350 - but like to upgrade to M500 or 1Gib (depends on the uplift in price)

Phil

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gary_dexter
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Alessandro Volta
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Message 5 of 7
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Re: When can I get 1Gig?

I have Gig1 as a stand-alone package. 


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hortonj88
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Message 6 of 7
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Re: When can I get 1Gig?

It's not part of a TV package.

The offshore call centre is trying to sell you TV that's all.
Ex-VM customer who left due to extreme overutilization.

35/5 BT FTTC @ 1300m until March then 900/110 BT FTTP.
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Politegpig66
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Re: When can I get 1Gig?

mate, 100% I promise it is not worth it yet.

I have it as a standalone (except they sent me a 2gb sim? as well?)

I have twice in 2 months reached 800Mbps I am mainly on 1 tenth the speed.

350 before was solid 

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