What ping should I expect on FTTP?

[DiscoGaza]

Had my 1Gb service installed last week. From the start, I've been getting a ping of around 26ms at idle and 250-300ms when downloading. The speeds themselves are fine. On my laptop with a Thunderbolt 3 hub I get 950Mb on the LAN connection. WiFi delivers 500-600Mb.

As I'm on a full FTTP connection I had been expecting single digit pings. Friends have Hyperoptic's 1Gb service and that delivers ping times of 4-5ms.

What are others experiencing. 

[Anonymous]

Virgin's offering is nowhere near the quality or price of the full fibre providers currently available.

[carl_pearce]

---

@DiscoGaza wrote:

Had my 1Gb service installed last week. From the start, I've been getting a ping of around 26ms at idle and 250-300ms when downloading. The speeds themselves are fine. On my laptop with a Thunderbolt 3 hub I get 950Mb on the LAN connection. WiFi delivers 500-600Mb.

As I'm on a full FTTP connection I had been expecting single digit pings. Friends have Hyperoptic's 1Gb service and that delivers ping times of 4-5ms.

What are others experiencing. 

---

Usually 20 - 30ms on a 'standard' connection, and 10 - 15 ms on fibre to the wall socket (The last few meters is still copper to the HUB).

Are you definitely on 'full' fibre?

Full fibre:

Standard

[DiscoGaza]

Definitely on full fibre. We are in a newly cabled area. It's a full PON network. 

[carl_pearce]

---

@DiscoGaza wrote:

Definitely on full fibre. We are in a newly cabled area. It's a full PON network. 

---

In which case I'd expect 10 - 15ms.

Maybe worth creating a BQM.

[DiscoGaza]

BQM?

[carl_pearce]

---

@DiscoGaza wrote:

BQM?

---

https://www.thinkbroadband.com/broadband/monitoring/quality

[bdavbdavbdav]

They take PON fibre all the way to the house… then convert to DOCSIS to get through the wall and back to Ethernet? Is there logic behind that?

[DiscoGaza]

I don't think it likes my set-up. I have the Hub 4 in Modem Mode as my Linksys MR8300 is my router. That then control the rest of the Velop Mesh.

[DiscoGaza]

Fibre to the media convertor box outside. That converts the fibre to coax. I have 2 coax feeds from the media convertor. One to the router and the other to the TV boxes via a splitter in the attic.