WIFI poor signal

[Mel21]

Good morning, I am new to Virgin Media and just did a Wi-Fi test on the connect app and I have a poor signal in my kitchen and bedroom, how would I get a booster please? I do not see this option in the app even though the customer service person on the phone told me I would. Please help? Thanks

[Client62]

Unless the WiFi Pods are free on your subscription consider buying a repeater.

https://www.argos.co.uk/search/wifi-repeater/connection-type:wireless/

[Mel21]

Thank you they are included, just struggling to get them. not much help from the phone agents and cant see how to do it in the app.

[jbrennand]

Take a look here

https://www.virginmedia.com/help/wifi-max

You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a day or two and they will sort the first one for you.