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Tilliersensign
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Volt upgrade

I signed up for the volt upgrade as I am a virgin media broadband and TV customer and an O2 mobile user, I have had the increase in mobile data on O2 but not the increase in broadband as I had m200 before and it still says that is what I had.

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karbry
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Re: Volt upgrade

I am in the same position, O2 have done their part, Virgin Media not so much....
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Gazza0210
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Re: Volt upgrade

I’m in the same boat. 

just been told by virgin that you have to be on a supercharge volt tariff to be eligible which is nowhere in the advertising. Of course moving to one of those tariffs is more money. 

what a scam. 

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Hayley_S
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Re: Volt upgrade

Hello @Tilliersensign,

 

Welcome back! Thanks for posting.

 

I am sorry to see that you are not happy with the upgrade.

 

Did you sign up for the supercharged tariff?

 

Many thanks,

Hayley
Forum Team



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Tilliersensign
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Re: Volt upgrade

I was on the M200 speed but have just upgraded to M350 but now in the advert does it mention about signing up to the supercharged tarriff

Gareth_L
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Re: Volt upgrade

We are sorry about that Tilliersensign ^GT

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