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RonG1980
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Volt broadband upgrade

Hi. I'm currently getting m600 but understand I can get an upgrade to the next available tier free of charge, ie. 1 gig. Due to being on volt. Is this automatic or do I have to ask for it?

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RonG1980
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Re: Volt broadband upgrade

I've already been sent a hub 4 too.

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Ashleigh_C
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Re: Volt broadband upgrade

Hi there @RonG1980

 

Thank you so much for your post and I am so sorry to see that this has happened! 

 

I'll send you a PM now so we can look into this.

 

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.

 

Thank you.

Ash_C
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Ashleigh_C
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Re: Volt broadband upgrade

Thank you for connecting with me via the PM and I'm so happy we've been able to arrange the Volt upgrade. 

 

As advised please do let us know how things are looking after 24 hours.

 

Thanks again.

Ash_C
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