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RonG1980
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Volt broadband upgrade

on ‎04-01-2022 21:41

Hi. I'm currently getting m600 but understand I can get an upgrade to the next available tier free of charge, ie. 1 gig. Due to being on volt. Is this automatic or do I have to ask for it?

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RonG1980
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Re: Volt broadband upgrade

on ‎04-01-2022 21:56

I've already been sent a hub 4 too.

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Ashleigh_C
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Re: Volt broadband upgrade

on ‎07-01-2022 15:15

Hi there @RonG1980

 

Thank you so much for your post and I am so sorry to see that this has happened! 

 

I'll send you a PM now so we can look into this.

 

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.

 

Thank you.

Ash_C
Forum Team



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Ashleigh_C
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Re: Volt broadband upgrade

on ‎07-01-2022 17:41

Thank you for connecting with me via the PM and I'm so happy we've been able to arrange the Volt upgrade. 

 

As advised please do let us know how things are looking after 24 hours.

 

Thanks again.

Ash_C
Forum Team



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