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on 16-02-2020 04:38
So I have vivid 500 and when first installed it was great and I hitting 500-560 download speed in Modem Mode
Over the last month it’s been getting slower, now I only get 200-310 download speed. (upload speed is 35-39)
Any suggestions welcome?
Answered! Go to Answer
on 16-02-2020 04:41
Post the HUB stats here.
on 16-02-2020 10:33
I think this is what you mean.
Status
Acquired Downstream Channel (Hz)
186750000
Locked
Ranged Upstream Channel (Hz)
32600168
Provisioning State
Online
on 16-02-2020 10:35
Downstream bonded channels
Channel
Frequency (Hz)
Power (dBmV)
SNR (dB)
Modulation
Channel ID
1
5.5
35
256 qam
7
2
138750000
3
146750000
5.3
34
4
154750000
5.1
5
162750000
5.4
6
170750000
178750000
8
194750000
9
202750000
4.9
10
210750000
11
218750000
12
226750000
13
234750000
4.6
14
242750000
4.1
15
250750000
16
258750000
17
266750000
4.5
18
274750000
19
282750000
20
290750000
21
298750000
22
306750000
5.9
23
314750000
6.3
24
322750000
on 16-02-2020 10:36
Locked Status
RxMER (dB)
Pre RS Errors
Post RS Errors
35.5
12860
0
58127
34.9
57948
37169
35.4
16797
35.7
12162
10950
5205
11062
6084
2788
7883
6751
7163
5247
7134
5793
3275
2494
1660
3276
1009
1060
1174
Upstream bonded channels
Symbol Rate (ksps)
5120
64 qam
25800078
46200176
39400131
Channel Type
T1 Timeouts
T2 Timeouts
T3 Timeouts
T4 Timeouts
ATDMA
on 16-02-2020 10:37
General Configuration
Network access
Allowed
Maximum Number of CPEs
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
Vcb573b2ee9a9587e.cm
Primary Downstream Service Flow
SFID
186958
Max Traffic Rate
575000000
Max Traffic Burst
42600
Min Traffic Rate
Primary Upstream Service Flow
186957
38520000
Max Concatenated Burst
16320
Scheduling Type
BestEffort
on 16-02-2020 11:04
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on 16-02-2020 17:30
There you go, I was late today.
on 16-02-2020 17:34
Thank you all for your help, I shall give them a call and get them to sort it out.