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Virgin you knew

When my broadband went down I called 150

The message was that my service was being upgraded and would be done by 06:30

YOU KNEW

Would it be so damn difficult, if you know you are working in my area, to GIVE SOME DAMN WARNING

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Re: Virgin you knew

Hi Johnyy,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue you had with the service. 

 

Sadly we don't always know when a fault occurs. We will always work to resolve any fault as soon as possible. 

 

^Martin

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