Hi, any advice appreciated..
I live in a block of 12 flats and all my neighbours that have virgin use the same fibre. Nothing special has been implemented. Most of those are on 350mbs or 500mbs. I am on 200mbs and have called virgin a couple of times to upgrade and keep getting told that the maximum for my flat is 200mbs, which makes no sense as we all share cables. The virgin people I have spoken with tell me to make a complaint, which I have done but that has fallen into a black hole and they also tell me to register for 1GB next year!!!
Has anyone else experienced this.? Any recommendations to get someone to look at my case and actually give virgin more money??
cheers