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hinakuras
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Virgin media virgins

So I just got a wifi package with virgin promising 240mb/s download but after multiple speed tests the mean speed is about 15 (based near Ranelagh, Dublin). So I know tha 240mb/s is the peak value but is there any way of increasing the actual speed? Like changing the router etc.. Also anyone advice with virgin?
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jbrennand
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Re: Virgin media virgins

How are you testing speeds? Wifi or ethernet? What devices? What speedtest site?

To test speeds you are receiving you first need to do it this way and then look at wifi speeds.
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As you expect >100Mbps then connect a 1GB enabled computer/laptop, with up to date drivers, via a NEW and working Cat5e/6a ethernet cable, directly to the Hub which you have put into “modem mode” (https://www.virginmedia.com/help/virgin-media-hub-modem-mode ). This ensures that NO other devices are connected

Test speeds at https://speedtest.samknows.com/ - try on 2 different browsers.

If they are still low – boot your device into Windows safe+networking mode - to disable any potentially interfering software - and try again.

There are many posts on here (I have a list of ~30!) where QoS software, unknown/flaky software, old network card drivers, corrupted browsers, bad cables or other connected devices are limiting speeds on tests.

Report back what that gets. If its low we can look at the network connection data

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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