Virgin Media Community

[ZhakirSetie]

So I just got a wifi package with virgin promising 240mb/s download but after multiple speed tests the mean speed is about 15 (based near Ranelagh, Dublin).

So I know tha 240mb/s is the peak value but is there any way of increasing the actual speed? Like changing the router etc..

Also anyone advice with virgin?

[DJ_Shadow1966]

Hello

I am afraid that you have come to the wrong place this forum is for UK customers the contact options for IE are at - https://www.virginmedia.ie/contact/

Certainly in the UK there is no guarantee for wireless as it can be affected by lots of things. For UK customers there is a great wireless troubleshooting at https://community.virginmedia.com/t5/Digital-life/WiFi-Wins/ba-p/3958523

Regards Mike