on 03-06-2022 21:18
The speed drops everyday below 100Kb/s so I can't play my games with my friend or do anything and the internet doesn't work,it goes down a lot as well and is very unreliable
on 05-06-2022 10:59
Post the power levels, Pre and PostRS errors and network log from the Hub. Also setup a BQM to monitor your circuit www.thinkbroadband.com/ping
Once done we can comment.
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on 07-06-2022 11:19
Thanks for your post and a big welcome to the Community. It's great having you on board with us.
I'm sorry to hear about the issues you have been having with your broadband speeds. I'm happy to take a look in to things but I've been unable to locate you on our systems using your forum credentials. I will need to confirm some information with you in order for me to proceed with checks.
I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.
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