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Virgin Wifi Pod problem

Joining in
My Virgin Wifi pods are allowing me to access websites like YouTube at fast rates when I connect my computer to them via Ethernet, but I can't do a speed test or connect to smaller websites.

Alessandro Volta
run cmd and use

Very Insightful Person
Very Insightful Person

Try manually setting the PC's DNS servers to Google as a test.  They are and

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Forum Team (Retired)
Forum Team (Retired)

Hi maaya88 👋

Thanks for your post, and a warm welcome to our Community Forums.

I'm sorry to hear you're experiencing problems when connecting your computer to the Wi-Fi Pods. Have you been able to do the advice provided by legacy1 and Adduxi? Has this improved the connection? Are you able to provide the tracert log?

Are you seeing any lights on your Wi-Fi Pod when connecting to the device through an Ethernet cable? Are you able to try a different cable?


Reece - Forum Team

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