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Jonesze
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Virgin Super Hub 4 - Worst Internet Speed Ever

I was very excited to go with the 1GB Subscription since then I have not seen any improvement what so ever. This morning I can only get a 2MB download speed, the Virgin help is absolutely useless and no of their tools are compatible with the latest Hub 4, absolutely shocking!

Jonesze_0-1603087925433.png

I can't believe that the upload speed is better than the download speed!

I am also hardwired to the router on a 1GB network

 

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DJ_Shadow1966
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Re: Virgin Super Hub 4 - Worst Internet Speed Ever

Hello

What speed are you getting to hub and to Computer from https://samknows.com/realspeed/

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Jonesze
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I get Re: Virgin Super Hub 4 - Worst Internet Speed Ever

I'm on a 1GB network, hard-wired and I get 1GB (1043) to the Hub.

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DJ_Shadow1966
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Re: I get Re: Virgin Super Hub 4 - Worst Internet Speed Ever

Hello

On that page it will also tell you what you get to the computer or device, what is it ?

Well as you are getting it too the hub then something is amiss on your network that is slowing it down, what device are you testing hardwired PC, console, MAC, Laptop ?

Have you powered off the device and back on ?

Is the device wired directly into the hub with a Cat 5e cable or above ?

Have you tried a different Ethernet cable, these can go faulty with no warning ?

Regards Mike

 

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Jonesze
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Re: I get Re: Virgin Super Hub 4 - Worst Internet Speed Ever

I already responded with this information, I am on a 1GB internal network which is hard-wired to the Hub, I get 1G to the Hub!

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MikeRobbo
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Re: I get Re: Virgin Super Hub 4 - Worst Internet Speed Ever


@DJ_Shadow1966 wrote:

Hello

On that page it will also tell you what you get to the computer or device, what is it ?

... snip ...

 


You didn't answer this question ...


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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