So threats don't scare me. If you want to talk about black marks talk to virgin media.
Nobody has threatened you. You've been advised (by other VM customers) that as a simple matter of fact there will be negative consequences if you cancel a direct debit when VM believe you are still in contract. Whether you believe us or not, we're trying to help you. Note very carefully the following words: If you have any Virgin Media services, you are ALWAYS in a contract. The fact that it isn't a fixed duration contract doesn't matter. If you have not provided a valid 30 day notice to VM, and then settled all final bills, and returned any equipment, then cancelling a direct debit is going to cause YOU problems*. Not me. Not gary_dexter. Not Virgin Media, YOU. And if you are recorded as defaulting, that will be visible to potential future ISPs, mobile phone companies, energy suppliers, water suppliers, large employers, home services providers, credit card companies, mortgage lenders, landlords. And VM will be at liberty to add late payment charges to your account, and to pass it into the debt collection.
Now, do you want to be helped, or just to moan? Makes no odds to us, but we are willing to help if you want that.
* There is a scenario where it doesn't actually matter, and that is if you've already got a heavily soiled credit history, and one more strike makes no odds.
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