Hi,
First post here, so grateful for any help.
Been seeing very slow upload speeds for the last week or so, sometimes around 0.3MBps. I'm on the M100 package, and so normal upload speed around 5-10Mbps I believe. Download speeds can be variable, but generally better than shown below.

I've done all the usual checks, such as using ethernet not wifi, factory reset on the router. I've also set up BQM.
https://www.thinkbroadband.com/broadband/monitoring/quality/share/03bded1733736a4e9450c3882110a78c33ff2cbd-19-01-2021

So this is showing high latency at peaks times of the day. I guess you'd expect the latency to increase at these times, but is this excessive? I use a Citrix remote desktop session for work, and this becomes almost unusable at times.
I've pased data from my router below also. Any assistance much appreciated!
Thanks