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acarey14
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Very slow upload speed - N5

Hi all,

As a lot of other people are seeing, there's been a huge drop in upload speeds since everyone has been working remotely. I just wanted to post my details here to see if someone could check that there aren't any clear faults. I'm going to likely upgrade my package, but want to make sure that I will actually see a speed increase..

Cable Modem Status

ItemStatusComments
Acquired Downstream Channel (Hz)

259000000

Locked

Ranged Upstream Channel (Hz)

60300062

Locked

Provisioning State

Online

 


Downstream bonded channels

ChannelFrequency (Hz)Power (dBmV)SNR (dB)ModulationChannel ID
1259000000-2.536256 qam16
2251000000-336256 qam15
3267000000-2.736256 qam17
4275000000-336256 qam18
5283000000-2.537256 qam19
6291000000-2.736256 qam20
7299000000-2.236256 qam21
8307000000-1.937256 qam22
9315000000-1.937256 qam23
10323000000-1.437256 qam24
11347000000-137256 qam25
12355000000-1.537256 qam26
13363000000-2.237256 qam27
14371000000-1.937256 qam28
15379000000-2.436256 qam29
16387000000-2.537256 qam30
17395000000-3.536256 qam31
18403000000-3.736256 qam32
19411000000-3.437256 qam33
20419000000-3.736256 qam34
21427000000-3.737256 qam35
22435000000-3.537256 qam36
23443000000-536256 qam37
24451000000-5.236256 qam

38

 

Downstream Bonded Channels

ChannelLocked StatusRxMER (dB)Pre RS ErrorsPost RS Errors
1Locked36.6600
2Locked36.6760
3Locked36.6490
4Locked36.6640
5Locked37.3460
6Locked36.6750
7Locked36.6570
8Locked37.3470
9Locked37.3750
10Locked37.3530
11Locked37.3800
12Locked37.61620
13Locked37.32540
14Locked37.62710
15Locked36.65310
16Locked37.36740
17Locked36.615640
18Locked36.618950
19Locked37.324520
20Locked36.639050
21Locked37.350600
22Locked37.365790
23Locked36.6126470
24Locked36.6188230

 

Upstream Bonded Channels

ChannelFrequency (Hz)Power (dBmV)Symbol Rate (ksps)ModulationChannel ID
1603000624.825512064 qam1
2394002354.725512064 qam4
3537001034.775512064 qam2
4461996934.75512064 qam3

 

Upstream Bonded Channels

ChannelChannel TypeT1 TimeoutsT2 TimeoutsT3 TimeoutsT4 Timeouts
1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000
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Kris_KratosVM
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Re: Very slow upload speed - N5

Hi there

From looking at your levels they seem to be ok.

Have you done a speedtest in the late evening to see if your upload speed is the same as during the day.

 


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acarey14
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Re: Very slow upload speed - N5

Hi there,

Yes I’ve done tests late at night and on weekends (all connected via Ethernet).

Evenings and weekends I can get around 4-5 Mbps, but during the day It hovers around 0.5-1 Mbps. I’m on M100 by the way, and d/l speeds are pretty consistent and around what I would expect.

Any suggestions?

 

Thanks,

Alex

 

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